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Flood Damage Restoration and Cleanup Services in Florida

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Things to Know About Flood Damage

Floods can unexpectedly transform your home into a zone of disaster, often without warning or time for preparation. When faced with flood damage, it’s crucial to act quickly and apply the right measures to mitigate the effects. With the right preparation and timely response by a trustworthy flood damage cleanup and disaster restoration company, you can expect much less stress and disruption to your life while keeping your out of pocket costs to a minimum.

Flooding can happen for a variety of reasons. The severity and proper management of floods is based on the source, whether it involves clean or dirty water and the length of time before appropriate intervention is started. A clean water category 1 flood from a broken pipe will become a category 3 toxic event if extraction, drying, and dehumidification is not initiated within 48 hours. A properly managed category 1 flood means that most building structures and materials can be saved. This means a minimum of replacement building structures and materials during the restoration phase and at a much lower cost. Not all water damage and mold remediation companies will base their actions on recommended protocols. Treating every category flood in the same way generally means unnecessary and extensive demolition with greater inconvenience and expense for the homeowner.

Effects of Flood Water Damage
Water Damage after Minutes

Within Minutes

  • Flood water rapidly spreads to other areas of the building increasing the scope and cleanup of the flood damage.
  • Furniture releases dyes that stain the carpet.
  • Water is quickly absorbed by drywall and base molding.
Water Damage after Hours

Within Hours

  • Furniture and cabinets start to swell, split, or delaminate.
  • Pressboard expands and falls apart
  • Odor from bacteria emerges.
Water Damage in Days

Within Days

  • Musty odor accompanies the emergence of fungus.
  • Rust starts forming on metal surfaces.
  • Health issues related to respiration may arise.
  • Flood water damaged contents can’t be recovered.
  • Flood water damage costs intensify.
How We Manage Flood Damage

Expect the following from Armstrong, an experienced, licensed, and certified flood damage restoration company that provides flood damage restoration and cleanup services.

  • When we arrive at your home or business, our top priority is to guarantee your safety and precisely determine the cause, scope, and duration of the flood damage you’ve experienced.
  • Armstrong works directly with your insurance company, acting as your advocate to ensure you receive the maximum claim payout possible, according to your policy details, the specifics of the claim, and our assessment.
  • Armstrong follows IICRC protocols that define appropriate practices for containing and managing flood damages.
  • We assist in locating appropriate lodging for both your family and pets if staying in your home is unsafe.
  • Unlike other companies, Armstrong has invested in advanced equipment that enables efficient drying and dehumidification of building structures, even in areas where access is difficult.
  • Armstrong protects and restores personal property that can be rescued.
  • Our moisture detection equipment allows us to accurately measure moisture and the effectiveness of drying.
  • Our advanced industrial-grade equipment enables us to quickly remove water and dry out building structures.
  • We maintain communication with specialty contractors engaged in your project, ensuring a safe, high-quality, efficient, and suitable workflow process.
  • Before starting flood remediation, we advise getting an inspection and testing done by a certified and impartial environmental company.
  • We act swiftly and diligently to oversee the restoration of your property, aiming to enhance its condition beyond its original state.
  • From start to finish, your personal account representative is on hand to assist you in dealing with a catastrophic event in the most effective manner possible.
Flood Damage Frequently Asked Questions

How do I prepare for flood damage?

One of the best ways to prepare for flood damage is to make sure you have the proper insurance from a highly rated company. Check with your insurance company to find out if you need a separate rider for flood damage. Ask about flood damage from storms, heavy rain, burst pipes and sewage backups. Ask about benefits for temporary housing in the event that your home becomes uninhabitable. Asking questions in advance and making it clear what coverage you are looking for will help you tremendously when and if the time comes to put in a claim.

When a flood occurs, that is not the time to go hunting for your insurance information and other important papers. You will need ready access to your insurance policy and the phone number to call for initiating a claim. Keep your insurance policy in a safe and accessible location along with other important documents. Some insurance companies have a list of approved water damage cleanup providers who follow strict flood classification protocols that safeguard the consumer from unnecessary demolition. When water damage expenses are covered and approved vendors are used, 100% of their fees are covered and paid directly by the insurance company.

How should I respond to flood damage?

The type and cause of flood damage will determine the correct steps to take when and if you experience a flood. When floods result from severe weather, it may not be safe to remain in the property. Be sure to follow evacuation directives from community officials. When there is significant flooding from any source, it is recommended that you turn the water off from the main shut off valve. Then contact your insurance company. A reputable certified water damage cleanup provider will identify the source of the damage and help you to get access to quality specialty contractors who will correct the underlying cause.

What should I know about flood damage from severe weather?

If the flood occurs from heavy rain, a tropical storm, tornado or hurricane, it may not be safe to remain in the property. Be sure to follow evacuation directives from community officials. It is recommended that you turn the water off from the main shut off valve. Then proceed to a nearby shelter or find other suitable accommodations. Even if you are unsure about storm coverage, contact your insurance company. In the event of extreme weather conditions, sometimes you will be entitled to additional financial help when your area is declared to be in a state of emergency.

Flooding from extreme weather conditions is classified as the most severe. Flood water is assumed to be contaminated with microbial organisms that can cause serious illness. It also provides an ideal breeding ground for toxic mold. For these reasons, properties immersed in flood water from extreme weather require full mitigation with demolition, mold remediation and restoration before they can be reoccupied.

What do I need to know about flood management after a pipe bursts?

When a pipe bursts, it’s crucial to act swiftly to mitigate the resulting flood, which qualifies as a plumbing emergency. The break might be visible or concealed within the structure, making the water damage not immediately apparent. Often, the first sign of a burst pipe could be an unusually high-water bill, prompting further investigation. The initial step in managing such a flood is to shut off the water at the main valve and contact a professional plumber. Following this, it’s important to inform your insurance company and start a claim process. The next action is to engage a reputable company specializing in water damage, mold remediation, and restoration services.
A prompt response to a burst pipe can significantly limit the severity of the damage, potentially avoiding the need for extensive repairs and restoration. A burst pipe that releases clean water is categorized as a Category 1 flood. If addressed within 48 hours by employing effective water extraction, drying, and dehumidification techniques, it’s possible to salvage building structures, furniture, and personal belongings. Quick action is also essential to prevent mold growth, which poses health risks and can lead to expensive and comprehensive remediation and restoration efforts.

What should I know about flooding from a sewer backup?

Sewage backups, where water enters homes through sewer or drainage pipes, represent a severe type of flood damage. This water, despite its appearance, is contaminated, harboring microbes that pose significant health risks and can quickly lead to toxic mold growth.

For sewage backup cleanup, it’s essential to engage a certified plumber experienced in handling such situations. Exercise caution when your plumber recommends water damage repair services to remove the floodwater, as unethical companies may offer kickbacks to plumbers for referrals. These companies might overcharge and perform unnecessary extensive demolition.

The safest approach is to consult your insurance company for recommendations. They might cover the entire cost of cleanup and recommend reputable service providers like Armstrong Water Mold Cleanup & Restorations, known for their quality service and ethical practices, endorsed by many insurance companies.

When is flood damage repair necessary?

It’s crucial to have professional flood cleanup regardless of size, to avoid mold growth in poorly ventilated, dark, and hidden areas like behind cabinets, under flooring, and baseboards. These spots are nearly impossible to dry and dehumidify using standard methods. Without adequate moisture removal, structural damage becomes irreversible, and mold can start growing within 48-72 hours, spreading quickly throughout the home. Engaging a water damage repair professional is a preventative measure against significant damage and can be a minor expense compared to the cost of unaddressed issues.

Flood damage repair services are conducted by licensed, insured, and certified contractors to ensure safe and effective intervention. These services may include water extraction, structural drying, and the repair or replacement of damaged structures, appliances, and materials. Additionally, they cover cleaning to restore items like furniture, draperies, carpets, and personal belongings affected by water damage.

What are the different categories of flood damage?

The IICRC classifications for flood damage management are as follows:

  • Category 1 floods involve clean water and must be addressed within 48 hours. Restoration methods include drying and dehumidification to salvage building structures, furniture, and personal property.
  • Category 2 floods originate from sources like washing machines, sinks, or toilets within 48 hours. Water-damaged sheet rock and baseboards are typically removed, but cabinets and solid wood furniture may often be restored.
  • Category 3 floods are caused by external water sources, such as sewer backups, or fresh water that has been standing for over 48 hours. These situations require complete demolition of removable building structures and disposal of affected personal property due to microbial growth.
  • Category 4 floods involve toxic waste, including bacteria and toxic mold, often resulting from severe weather events that cause water table overflow. In these cases, all removable structures and personal property are removed and discarded.

When and why should mold inspection and testing be done?

When flooding is extensive, caused by an extreme weather event and/or has exceeded a 48-72 hour duration, IICRC  protocols recommend that mitigation includes mold remediation. In other situations, Mold inspection and testing by an unbiased licensed and ACAC Certified Indoor Environmentalist company prior to mold remediation is used to verify the presence, type, and extent of mold. These specially trained professionals provide detailed inspection reports that document the source of mold and extent of mold contamination. They also make recommendations for cleanup according to nationally accepted industry standards such as S-520 and S-500.

What is flood damage restoration?

Flood damage restoration commences after initial measures are taken, which involve stopping the source of flooding, drying and dehumidifying impacted areas and structures, and discarding porous materials that are beyond repair. Should there be signs of mold growth or the presence of toxic mold is verified through tests, mold remediation is carried out to safely eliminate mold and halt the dispersal of mold spores.

The restoration phase is the conclusive step aimed at returning the property to its pre-flood state. This process may entail the replacement of floors, drywall, baseboards, ceiling panels, ceramic tiles, and any other elements necessary to restore the property. This stage also includes thorough cleaning and deodorization of affected upholstered furnishings, curtains, and tile and grout. Cleaning of AC ducts is advised to eliminate mold spores that might circulate within the property.

In addition to being certified by the IICRC and EPA as a lead-safe contractor, Armstrong holds full licensing and insurance in Florida to carry out comprehensive restorations and renovations for residential and most commercial properties following flood damage.

How does Armstrong assist with insurance claims?

Armstrong has expertise and experience in collaborating closely with insurance companies on water damage, mold remediation, and fire damage claims. Our commitment to ethical practices and strict adherence to IICRC certification standards positions Armstrong as a preferred provider on the approved and recommended lists of some of the leading homeowners’ insurance companies.

We have the capability to navigate the complex language of your insurance policy to determine precisely what is covered, including the specific terms. Armstrong provides your insurance carrier with detailed, itemized documentation of all damages, complete with photographs and descriptions that accurately outline the needs and costs for replacements. This approach enables us to advocate on your behalf, streamlining the claims process and ensuring you receive the maximum benefits for covered expenses.

What expenses does insurance typically cover?

Insurance policies vary by provider, each with unique coverage options, exclusions, deductibles, and premium rates. These differences affect how insurers handle claims for incidents like water damage, flooding, roof leaks, and sewer backups.

Why should I choose Armstrong's flood damage cleanup and restoration services?

Armstrong is a licensed, certified, and insured general contractor in Florida, specializing in Flood Damage Cleanup and Restoration Services. With over 30 years of experience, our dedication to integrity, quality, and dependable service has solidified our reputation as a trusted provider in the industry.

We follow IICRC standards to ensure that our methods are both effective and ethical, preventing our clients from incurring charges for unnecessary work. This approach has earned us the endorsement of leading homeowner insurance companies for our Flood Damage Cleanup and Restoration services.

Opting for Armstrong alleviates the burden of flood damage restoration from your shoulders. We provide a free inspection and estimate, pinpointing the source and scope of damage to facilitate timely and accurate restoration. Our extensive support encompasses insurance claim assistance, help with finding temporary housing, and referrals to reputable tradespeople for all repair and restoration needs.

Our team is on call 24/7, promising a response within 2 hours for water damage and mold emergencies in Southwest Florida. Our evaluation and quote services come at no extra charge. Armstrong backs its services with an unequivocal commitment to quality, craftsmanship, and customer satisfaction, offering you assurance throughout the restoration journey.

In which locations does Armstrong offer flood damage services?

Armstrong offers flood damage services throughout Southwest Florida, covering areas such as Marco Island, Naples, Bonita Springs, Estero, Fort Myers, Fort Myers Beach, North Fort Myers, Cape Coral, Sanibel Island, Punta Gorda, Port Charlotte, and additional inland regions of Collier, Lee, and Charlotte Counties.

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Providing Water Damage, Mold Remediation and Restoration Services throughout SW Florida including Marco Island, Naples, Bonita Springs, Estero, Fort Myers, Fort Myers Beach, N. Fort Myers, Cape Coral, Sanibel Island, Punta Gorda and Port Charlotte.
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